• Login/Register
  • Contact Us
  • Advertise
FacebookLinkedInTwitterRSS Feeds
advertisement
  • Home
  • News
    • Business Journal Daily
    • By Industry
      • Banking & Finance
      • Construction
      • Education
      • Energy & Environment
      • Government
      • Health Care
      • Hospitality & Tourism
      • Manufacturing & Distribution
      • Marketing & Advertising
      • Nonprofit
      • Real Estate
      • Retail
      • Technology
      • Transportation
    • This Week's Issue
      • Frontpage
      • Briefcase
      • Opinion
      • Columns
      • Digital Edition
    • Morning Roundup
    • 10 Things to do This Weekend
    • Submitted News
    • Around The Globe
  • Events
    • Event Calendar
    • Post an Event
    • Recent Events
  • Lists
  • Special Editions
  • Marketplace
    • Business Marketplace
  • Subscribe
  • Multimedia
Site sponsored by:

advertisement
advertisement
 
STOCK SUMMARY
Nasdaq 2847.210.00
S&P 500 1315.99+20.77
Armstrong 43.840.00
The Bon-Ton Sto 3.820.00
Harley-Davidson "47.21
Harsco 19.480.00
Hershey 67.650.00
Penn National G 45.850.00
Glatfelter Comm 15.280.00
Rite Aid 1.260.00
Unilife 4.200.00
Weis Markets Inc"44.88
 
Tuesday
Tuesday
High 76 °F
Low 62 °F
64 °F
Overcast

February 17. 2012 2:20PM

The Whiteboard: Insurance firms’ ‘Battle of the Brands’ focuses on spokescharacters

By David Taylor

If you think the competition for the Republican presidential nomination is fierce, take a look at the fight for your homeowners and auto insurance dollars.


Five leading brands have taken the same path to earning your brand preference by creating fictional spokespersons that combine their sales pitch with varying degrees of humor and warm reassurance. Let’s look at the candidates and then you can vote for a favorite, if you care to.

The elder statesman of our group, of course, is the glib Geico gecko, the charming animation with the British accent. He keeps chugging along with various sidekicks such as the Caveman, Kash and other campaign derivations. This lizard-led band of unlikely henchmen continues to drive home the message of “15 minutes can save you 15 percent or more on your car insurance.” Recently, Geico started pushing homeowners insurance as well. Geico’s gecko must be part Energizer Bunny because he just keeps going and going.

Nationwide’s “World’s Greatest Spokesman in the World” character was introduced about three years ago and leads this bunch in goofiness. The redundancy of his title certainly alerts us to expect tongue-in-cheek parody, but sometimes he seems just plain corny. Wearing a blue phone strapped to his chest like a bandolier and waving a microphone, the WGSW pushes discounts and options for Nationwide products with what I would call, um, mildly infectious enthusiasm.

Farmer’s Insurance is the newest contender in this heavyweight division of brand characters, weighing in with its spots featuring the University of Farmers (a real place) represented by the fictional Professor Burke, played by actor J.K. Simmons of “Law and Order” fame. (If you knew his name before you read this, I’ll buy you a Coke.) The campaign takes a different tact by emphasizing the training its agents receive from the tough yet likable mentor. The campaign is relatively new and while interesting, Dr. Burke is literally up against some pretty tough characters.

Such as Flo, from Progressive Insurance. The bubbly brunette is the chief clerk of an imaginary insurance store with unending shelves of insurance products that look a lot like software packaging. Flo is insanely enthusiastic about her company’s products and how affordable they are. And even though no one in real life is this happy, Flo keeps her dark side to herself as she charmingly wrangles all manner of customers and even an occasional competitor found wandering the aisles of her store.

Which brings me to my favorite, Allstate’s Mayhem, a laconic character who is somewhere between devilish and Satan himself, and who humorously puts worry in your mind by showing you just how easily you can screw up or get whacked by someone else who screwed up. Taking a page from the Geico playbook by running multiple campaigns, Allstate has positioned Mayhem as a foil to the dulcet-toned Dennis Haysbert, their spokesman since 2004. “I’m your blind spot. I’m a hot babe out jogging. I’m your team’s flag. I’m your satellite dish.” These are just some of the iterations of Mayhem’s catalog of accidents waiting to happen.

He is surly and mocking as he says “recalculating” after acting as a GPS unit and directing a driver into a crash. But it’s your fault, he explains, because you didn’t update his maps. He’s a total jerk and yet somehow you gotta love this guy. He embodies the unexpected and just for laughs we get the slapstick of him falling off a roof or flying through the air and smacking into another car’s windshield. No one but Mayhem ever gets hurt in these commercials, even though deep down, we all know it could be worse.

Mayhem’s payoff is that he causes these accidents and then sows the seeds of doubt, even taking a shot at Geico in the GPS spot by saying, “your 15-minute insurance may not pay for all this.” It’s a brilliant example of portraying the negative side of insurance without actual fear mongering. And because Allstate manages to walk the fine line of throwing a bit of a scare into us while still being reassuring, I’m casting my vote for Mayhem as Best Character in a Major Insurance Company Campaign.

Oh, what I wouldn’t give to see these five characters in a cage match, but their brands fight it out in 30-second spots only. If you’d like to cast a vote for any one of these five, or nominate your own, visit www.surveymonkey.com/s/TVcharacters, and we’ll let you know the results in a later column. And, please, take care.

•

David Taylor is president of Lancaster-based Taylor Brand Group, which specializes in brand development and marketing technology. Contact him via www.taylorbrandgroup.com.


Latest News

Bill could create jobs, tax break for small businesses

Small Business Week Video: Rolling Along

Park service: Susquehanna designation enables financial help

Lancaster app developer Seisan plans growth move

HIA seeing interest as Orlando, Denver routes debut

Hbg. City Council to vet development projects

Free seminar on risk management for landlords

Click to Post A Story

Advanced search

Free E-newsletters

e-mail alert
Sign up now for CPBJ's daily and weekly
e-newsletters! Click Here

advertisement
  • Print
  • Blog
  • Popular
  • Tweet
  • Comments

This Week in Print

View the Digital Edition

Subscribe
Special 6 Week FREE Trial Offer

Real Estate  View more...

Watch out for changing title insurance rates   

Sports  View more...

How popular are sports on TV?  

Politics  View more...

the cube  View more...

Sales  View more...

Avoiding the knowledge sewer

Main Dish  View more...

Greek flavors really do exist in Central PA

Wealth  View more...

Understanding financial professionals’ fees and compensation: Part 2

    1. Bill could create jobs, tax break for small businesses

    2. HIA seeing interest as Orlando, Denver routes debut

    3. Lancaster app developer Seisan plans growth move

    4. Hbg. City Council to vet development projects

    5. Free seminar on risk management for landlords

  1. Bill would raise Pa. Turnpike speed limit to 70 mph (5)
  2. Consultant: State tech spending tops $2.2B next budget (1)
  3. Study: Marcellus Shale reducing environmental violations (1)
  4. New Stampede ownership fosters business relationships (1)
  5. Economist Paul Krugman: Euro breakup looking likelier (1)
advertisement
advertisement
sponsored by:

CPBJ Poll

Why or why not? vote

advertisement

CentralPennBusiness.com

Latest News

Submitted News

CPBJ in Print

Subscribe to Print

Subscribe to E-news

Special Editions

Lists

Events

Blogs

Advertising with CPBJ

Media Kit

2012 Editorial Calendar

Event Sponsorships

Production Info

Classified Specs

Customer Service

Contact CPBJ

Help & FAQ

About CPBJ

CPBJ Staff

Directions

Terms of Service

Privacy Policy

Purchase Photos

Resources

Classifieds

Archive Search

Surveys

Business Lists

Facebook

Twitter

LinkedIn



















       Listrak - Email Marketing Solutions / Shopping Cart Abandonment Email Marketing Solutions & Shopping Cart Abandonment PageTurnPro

© 2012 Journal Publications Inc. All information on this site are copyright of Journal Publications Inc. All images are the sole property of Journal Publications Inc. and no rights are granted for any use without the express written consent of Journal Publications Inc.